PRIVACY POLICY
KEI Industries Limited (KEI) respects and cares about an individual's right to privacy. In particular, KEI believes that it is important for its users ("User") to know how KEI uses and shares the information that KEI receives or amasses from its User's usage of its website or mobile application (collectively "Platform").
By using KEI’s platform, the user agrees to KEI’s use of the user’s Personal Information (including sensitive personal information) in accordance with this privacy policy ("Privacy Policy"). The user also agrees and consents to KEI collecting, storing, processing, using, transferring as well as sharing your personal information (including sensitive personal information) with third parties for the purposes set out in this Policy.
By using KEI’s platform, the user further agrees and authorises KEI to track the movement of the products/inventory of the products, from the point of manufacture all the way till such products/inventory reaches the point of ultimate user.
The Platform is not intended for children/persons under 18 years of age. KEI does not knowingly solicit or collect personal information from or about children, and it does not knowingly market its products or services to children.
In this Privacy Policy, "you" shall mean you, the user of the Platform, as defined in the Terms & Conditions, and " "we" / "us" shall mean KEI Industries Limited.
Collection of User Information
KEI collects user Information in order to provide and continually improve the products and services offered, by us. The types of Personal Information collected by KEI includes Information provided by the User, while subscribing to the platform or placing an order upon KEI, including without limitation-
Identifying information such as Name, Address, Mobile Number;
Payment Information;
Your age, Date of birth, Anniversary
Location Information;
IP Address;
Delivery addresses, name and phone number thereof;
E-mail addresses;
Information and officially valid documents regarding identity and address information, including PAN numbers;
Corporate and financial information;
The providers of information are permitted, as and when requested by them, to review and or update the information provided by them to KEI.
Usage of User Information
The purpose for which KEI uses user’s information, includes:
Market research, including statistical analysis of user behaviour which we may disclose to third parties in de-personalised, aggregated form.
Compliance of statutory or other legal obligations, as may be required of/imposed upon us by law.
Compliance of the ‘offer’ requirements, applicable to the User.
To operate, provide, develop and improve the products and services offered by us to the User.
Communicate with you;
Fraud Prevention and Credit Risks mitigation;
Advertisement - Sharing periodic communications (including E-mail, SMS etc.), with respect to features, products and services, events and special offers. Any user can withdraw consent by replying to the 'unsubscribe' link in e-mails from KEI. Please also note that KEI does not disclose your personal information to third parties to enable them to send users direct marketing without their permission to do so.
“Tracking” the movement, position and/or availability of the products, right from the point of manufacture till the point of end user of the product, by following the complete supply chain/movement.
Security of Personal Information
KEI has adopted reasonable security practices and procedures comprising of managerial, technical, operational and physical security control measures with a view to ensure confidentiality of user’s personal information as well as to prevent unauthorized disclosure of personal information.
Cookies
To personalize your experience on the KEI's Platform, KEI uses cookies and other identifiers. 'Cookies' enhance the website performance by personalizing User's experience. User's privacy and security is not compromised when they accept a 'cookie' from the KEI's Platform.
Grievance Officer
The details of the grievance officer are provided below:
Name : Ms Tejal Trivedi Designation: Marketing Executive Contact: 022 28375642/28314857
Email: tejal.trivedi@kei-ind.com
Address: 7th Floor„ 701 Nirvan Corporate House, Jijamata Road, Opp. Aghadi Nagar, Andheri East, Mumbai Suburban, Maharashtra, 400093
Changes to the Policy
KEI reserves its right to amend or revise this privacy policy from time to time, at its sole discretion. Such policy will be available on KEI's Platform. Your use of the KEI Platform will be deemed as an acceptance of the privacy policy existing at that time.
All words and expressions used herein and not defined, but defined in the Information Technology Act, 2000 and/or the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 shall have the meanings respectively assigned to them thereunder.